jora 9 Terms and Conditions
This document provides detailed information on all terms for using the jora 9 platform, including account management, bonus policy, payment process, and user responsibilities. Please read these terms carefully before using the platform.
Introduction and Definitions
These Terms and Conditions ("Terms") apply to the jora 9 platform and all services operated under it. "Platform" refers to jora 9's website, mobile application, and all associated digital services. "User" or "Member" refers to any person who has registered with jora 9 or is using the platform.
By accessing the jora 9 platform, creating an account, or using any service, the user is considered to have agreed to these Terms. If you disagree with any term, you are requested not to use the platform.
Account Registration and Management
1.1 Registration Eligibility
To open an account with jora 9, users must meet the following requirements:
- Must be at least 21 years of age.
- Must have a valid national ID card or passport.
- Must have an active mobile number and email address.
- All information provided at registration must be true and accurate.
- A user may only operate one account.
Creating multiple accounts by the same person is strictly prohibited. If this rule is violated, all associated accounts will be closed and any deposited balance may be forfeited.
1.2 Account Verification (KYC)
To ensure security and prevent fraud, jora 9 reserves the right to verify a user's identity. The following documents may be requested if needed:
- A clear photo of the national ID card or passport.
- OTP verification to the active mobile number.
- Proof of address (if required).
Withdrawals may be limited until verification is complete. Some benefits, including jora 9 birthday rewards, are available only to verified accounts.
1.3 Password and Security
The user is fully responsible for keeping their account secure. Keep your password confidential and change it regularly. If you notice any unusual activity on your account, contact the support team immediately. jora 9 will not be liable if a third party accesses the account due to the user's negligence.
Deposit and Withdrawal Policy
2.1 Deposit Terms
The following payment methods are accepted for deposits at jora 9: bKash, Nagad, Rocket, Upay, and bank transfer (including BRAC Bank, Dutch-Bangla Bank, Islami Bank, and various other scheduled banks).
- Minimum deposit amount: ৳200 (the same for each method).
- Deposits must be made only from a payment account registered in the user's own name.
- Deposits via third parties are not accepted and may be investigated if suspected.
2.2 Withdrawal Terms
The following rules apply for withdrawing funds from jora 9:
- Minimum withdrawal amount: ৳1,000.
- Withdrawal requests are generally processed within 1 hour.
- Withdrawal methods: bKash, Nagad, Rocket, Upay, and bank transfer.
- Withdrawals may be temporarily suspended if account verification has not been completed.
- For bonuses, the bonus portion cannot be withdrawn until the wagering requirement is met.
If fraud or irregular activity is suspected, jora 9 reserves the right to temporarily hold a withdrawal request pending investigation.
Bonus and Promotion Terms
3.1 Welcome Bonus
The jora 9 welcome bonus is a 100% bonus on the first deposit, up to ৳5,000. To receive this bonus, the bonus amount must be wagered 25 times. For example, depositing ৳1,000 gives a ৳1,000 bonus for a total balance of ৳2,000; to withdraw the bonus, ৳1,000 × 25 = ৳25,000 must be wagered.
3.2 General Terms for Promotional Offers
The following general terms apply to all promotional offers from jora 9:
- Each bonus offer comes with a specific wagering requirement that must be checked before claiming.
- Generally, if one bonus is active, another bonus cannot be activated at the same time.
- If bonus offer abuse is found, the related bonus and any winnings earned may be cancelled.
- jora 9 reserves the right to change or discontinue any bonus offer at any time.
- A minimum deposit of ৳200 applies for most bonus claims.
3.3 VIP Cashback Policy
The jora 9 VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Each tier offers weekly cashback, which is a fixed percentage of the week's net loss (total losses minus total winnings).
- Bronze — up to 0.3% weekly cashback.
- Silver — up to 0.6% weekly cashback.
- Gold — up to 0.9% weekly cashback.
- Platinum — up to 1.2% weekly cashback.
- Diamond — up to 1.5% weekly cashback.
Example: If a Gold tier member has a net loss of ৳20,000 in a week, they will receive ৳20,000 × 0.9% = ৳180 in cashback. jora 9 reserves the right to change the cashback amounts and applicable terms.
Fair Use and Prohibited Activities
4.1 Permitted Use
The jora 9 platform may only be used for personal entertainment purposes. Users must comply with all applicable laws and follow these jora 9 Terms.
4.2 Prohibited Activities
The following activities are strictly prohibited:
- Creating multiple accounts to abuse bonuses.
- Using bots, scripts, or automated software to place bets.
- Using a third party's account or playing on someone else's behalf.
- Using the platform for money laundering or illegal financial transactions.
- Attempting to interfere with the platform's security systems.
- Providing a false identity or incorrect information.
- Defrauding or threatening other users.
If such activity is detected, the associated account will be permanently closed, all balances may be forfeited, and legal action may be taken if necessary.
Responsible Gaming Policy
5.1 Healthy Betting Habits
jora 9 believes that betting is a form of entertainment, not a guaranteed way to earn money. Users are encouraged to play within a set budget and not to place more bets in an attempt to recover lost money.
jora 9 provides users with self-exclusion, deposit limit setting, and activity monitoring features. For more details, read the Responsible Gaming Guide, which includes information on recognising problem betting and where to get help.
5.2 Protection of Minors
jora 9 is firmly against anyone under the age of 21 using the platform. Parents and guardians are requested to use parental control software to prevent minors from accessing this platform. If an underage account is identified, it will be closed immediately.
Data Privacy and Security
6.1 Collection and Use of Personal Data
jora 9 takes the protection of users' personal data very seriously. Information collected for registration, payment processing, and identity verification is used only for the necessary purposes. Full details on how user data is collected, stored, and used can be found in our Privacy Policy.
- All transactions are secured with SSL encryption technology.
- Personal data is not sold to third parties.
- Data may be provided to authorities in cases of legal obligation or fraud investigation.
6.2 Cookies and Tracking
jora 9 uses cookies to improve the user experience and for the smooth operation of the platform. By accessing the platform, the user is considered to have consented to the cookie policy. Detailed information about cookies is also provided in the Privacy Policy.
Intellectual Property and Ownership
7.1 Copyright
All content published on the jora 9 platform — including logos, brand names, graphics, interface design, text, and software — is protected under jora 9's intellectual property rights. Users may not copy, distribute, or use any part of this content for commercial purposes without written permission.
7.2 Third-Party Content
The jora 9 platform may contain content from various game studios — such as Pragmatic Play, PG Soft, JILI, Evolution, Spribe, and others. The intellectual property rights of this content belong to the respective studios. jora 9 serves their content under agreements with these studios.
Limitation of Liability and Dispute Resolution
8.1 Limitation of Liability
jora 9 will not be liable for losses caused by temporary service interruptions due to technical issues, third-party network problems, or unforeseen circumstances. However, every effort will be made to provide appropriate support to users in such situations.
Participation in betting and gaming is the user's own decision and at their own risk. jora 9 does not bear responsibility for financial losses.
8.2 Dispute Resolution
If you have a complaint regarding an account, payment, or bonus, please first contact the jora 9 support team. The support team is available 24/7 via live chat and email in both Bangla and English. For answers to common questions, visit the FAQ section, where detailed responses to frequently asked questions are available.
Account Closure and Amendment Policy
9.1 Account Closure by the User
A user may request to close their account at any time. If any active bonus wagering requirement has not been met before the account is closed, that bonus will be cancelled. If a balance remains, it may be withdrawn subject to meeting the minimum withdrawal amount.
9.2 Account Closure by jora 9
jora 9 may temporarily or permanently close an account for any of the following reasons:
- Violation of these Terms.
- Evidence of fraud or irregular activity.
- Providing a false identity or incorrect information.
- Evidence that the user is a minor.
- Legal obligation or instruction from authorities.
9.3 Changes to Terms
jora 9 reserves the right to change these Terms at any time. Notification will be given on the platform for significant changes. Continued use of the platform after any changes will be considered as the user's acceptance of the new terms. You are therefore advised to review this page regularly.
To learn more about jora 9 and the organisation's values, read About Us.
Need more information?
If you have questions, our support team is always available — 24/7 via live chat and email in both Bangla and English.